That's why it's important to do some research before selecting a home builder. You should contact homeowners who have had their homes built by the same builder to ask about their experience. Ask about their satisfaction with the quality of the work, the response of the builder when there are problems and how easy, in general, the builder was to work with.

Check into the builder's rating with Tarion Warranty Corporation, the Ontario organization that licenses builders and maintains a log of complaints. Reputable builders will encourage you to look into their ratings. If you find a negative rating, it's time to move on.